Rumsey's
AUCTIONEERS
Frequently Asked Questions
Why Should I Choose Rumsey's Auctioneers?
Rumsey's Auctioneers is committed to providing a seamless auction experience via our online sales partner Auctionet.
How Easy Is it to Buy or Sell With Rumsey's
Placing an bid or an item for sale is simple and convenient and sellers and buyers can track their bids/items online by creating an account, Rumsey's will take care of this on your behalf.
I've Never Bought / Sold Anything at Auction Before, I Don't Know what To Do.
Our team is dedicated to ensuring that you have all the necessary information to participate in our online auctions.
I'm Worried About Online Card Payment's And Or The Secure Shipping Of My Items
We offer secure payment and shipping options to ensure the safe and timely delivery of your purchases.
How Can I Expect To be Treated?
At Rumsey's Auctioneers, we prioritize the satisfaction of our clients.
What If I'm Not Satisfied With A Purchase?
We understand that returns and refunds are a natural part of the auction process, and we have clear policies in place to facilitate these procedures.
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What Happens If My Item Arrives Damaged?
We are fully insured for good in transit and in the unlikely event that your good arrive damaged, we will work with our insurers for full restitution
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What If my Item Does Not Arrive?
All of our items are sent tracked and recorded. You will receive updates of your purchase as it makes its way to you.
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How Will You Treat My Personal Information?
We uphold a strict privacy policy to safeguard the personal information of our clients.